CCSI Site Evolution

Client Partner:

Coordinated Children's Services Initiative

The Coordinated Children’s Services Initiative is a program of Vibrant Emotional Health bringing together families and health service professionals from across New York City’s five boroughs through monthly meetings and special events. CCSI’s leadership along with the Vibrant team asked A Great Idea to align their digital presence to meet the needs of program participants. From sitemap and wireframing to website design and Wordpress front-end development, AGI’s team delivered an online experience that builds on the organization’s promise to keep communities connected in care.
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A Push Forward

CCSI is a program that works with diverse communities across New York City. The website for many years was a highly underutilized tool in ensuring that participants had access to resource materials and calendars. The redesign, or site evolution, needed to take into account both responsive frameworks and simplicity of content hierarchy so that people could approach the tool with clarity and comfort. Strategies in organizing the site for quality user experience, or UX, as well as designing the site to feel light and easy to use yielded immediate, positive responses from participants.

Access Across the City, Across Devices

It was critical to have the site be accessible for everyone because many households served by CCSI did not have easy access to a laptop or tablet. Mobile phones were the focus for the site’s evolution in design, front-end development, and content. For example, the calendar’s upcoming events were the most important facet for users accessing the site, so the mobile design has given this material center stage to make sure participants quickly get what they need from meeting-to-meeting.

Lightness and Warmth

As a program that connects people who may be looking to advance access to youth care or address significant challenges, the palette (based off the program’s parent Vibrant) echoed the vitality and energy inspired by the participants themselves. Through graphic design solutions that felt bold and authentic, each section of the site was similarly lifted with imagery and illustrations that affirmed the value of community care.

Frequently Asked Questions About Services Used in CCSI Site Evolution

These services from A Great Idea include the following:

How do I choose the right brand strategy consultant for my business?

Choosing the right brand strategy consultant is an important part of shaping your brand’s image and reputation. Take time to look at a potential consultant or agency’s past work by looking at their portfolio. Then, set up an initial meeting to ask questions and determine if their brand strategy process fits your needs, values, budget, and goals.

How long does a website project take?

This can vary! Simple sites using 2-3 templates with 10-15 pages can take just a few weeks, while large projects can take months. We tailor our timelines to fit your team’s needs, budget, and capacity while remaining transparent and accurate about how long the project will take.

Can you integrate our CRM, donation platform, or LMS?

Yes! We regularly build custom integrations to enable on-screen donation, sign-ups, or community mobilization.

What’s the difference between UI and UX?

UI (User Interface) focuses more on the look, feel, and layout of your website. This can mean buttons, fonts, and navigation. UX (User Experience) is a bit broader and more structural, focusing on the overall experience. Think of UX as the house, the UI as the paint and the decorations. We often work on UI/UX in tandem as part of a holistic approach to website construction.

What type of awareness campaigns do you handle?

We work on a wide variety of awareness campaigns! We most often work with nonprofit, community, education, and healthcare organizations. For example, we have developed campaigns for our clients on topics like social justice awareness, public health awareness, advocacy, community resource awareness, and stigma reduction.

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